Friday, November 05, 2010

Scenes from a Mall

I'm still regrouping.

As part of the regrouping process, I have taken part-time seasonal(1) work staffing a calendar kiosk run out of a large national bookstore chain. This affords me plenty of time to watch mall life unfold and write tiny notes about what I see and think on pieces of register tape, tiny sheets of notepaper and on the back of half-sheets of invitations to a store's open house. (2)

The kiosk which I am staffing is in a small mall located in suburban Pittsburgh. The stores a mix of independent and upscale chains such as Restoration Hardware, Williams Sonoma and Anthropologie.

Most weekdays, my pacing around the kiosk is punctuated by the click-swish sound of hands washing mahjong tiles at the nearby tables. Almost daily, groups of four women take over the tables, set out the racks and shuffle tiles. Some bring a thick, felt cloth to muffle the sound of tiles on formica. They bring over trays of lunch from the nearby Panera and spend the afternoon playing. On breaks they wander over to the kiosk to look at the calendars and offer up bits of information about their lives. One woman, a thin, wiry individual with orange-red hair confesses that she comes every week, she is widowed and playing gives her something to do.

The customers offer up all kinds of information to me. They talk about their children, grandchildren and favorite pets. Some stop on the way into the movie theatre and return after the show to give me a short review and pick up a calendar as a Christmas gift.

There are crazies as well. One man asked me why anyone would purchase a calendar of Michelle Obama, as she is a “jerk” and went on a rant about how “we” paid for her Harvard education. I politely demurred that we stocked calendars for all tastes. Dissatisfied with my answer, he sat down at a table, turned the chair so it would be directly in line of sight of the cash wrap and proceeded to glower at me for the 20 minutes it took the upstairs Chinese restaurant upstairs to bring his take-out order to him. Another co-worker warned me that there she has been sexually harassed by a man, who followed her around the kiosk while telling here what he would like to “do” to her. When I asked her why she did not call mall security, she confessed that she did not know if that was okay.

(1)I worked for the same organization for 1.5 years in the early 2000's while J was under and unemployed. I was hired as a seasonal employee and the manager was happy with my work and asked me if I would continue part-time. I worked there until J and I moved to Pittsburgh.

(2)The invitations are placed on open tables by the owner of the florist/tchotchke shop located directly in front of the kiosk. She is a cranky, cranky woman who spends a lot of time complaining about the state of her business and the fact that her customers are “crowded” by the portable display pods in front of the kiosk. Many of the tchotchkes she sells are of a genre hereby dubbed “christian, inspirational”, which would not be a problem except for the fact that a significant demographic of mall customers are older Jewish women who have (I suspect) little use for tin figures of santa claus and gold-glittery tin signs that proclaim “Jesus is King!” She bought several scripture-a-day calendars, stating that she gives them as Christmas gifts to her girlfriends every year.