Back to the Land of the Unemployed

Which is where I will be returning sometime in the next weeks. After trudging through the holiday season, selling calendars like it was something I was born to do, I was delighted to accept an offer for one of the two open part time spots at the major-chain-bookstore, thus delaying any decision about returning to full time work for several more months.

Only to discover when I came in for my second shift this past Wednesday that the major chain was filing for bankruptcy and the store that had so recently hired me was on the list of closures.

I have an emotional advantage over the rest of the staff, most who have spent years working together at this location. One manager was hired the store opened twenty years ago and remembers when the company was building it out. So today I volunteered to spend my shift manning the phones, answering the same set of questions over and over again and listening to the same set of comments.

• When are you closing? I don't know, a time line has not been set yet.
• Are all the stores in Pittsburgh closing? No, stores X and Y will remain open.
• When are you going to start discounting the inventory? No time line has been set.
• Are you still taking gift cards? Yes, online and at the stores which are remaining open will honor gift cards.
• This really sucks. Yes. Thanks.
• I'm so sorry to hear that you are closing. You are my favorite store. Thanks.
• Channel 4 said you were going out of business this weekend. To quote a coworker after I got off the phone "Channel 4 lies".
  
• This is bullshit. I understand.
• And my personal favorite "I live in Dormont. I don't want to drive across Pittsburgh and the country to use my gift cards". When I suggested he used the online store, he digressed into a rant about Amazon.com and how he still had not received an order he placed for a Christmas gift, leaving me so aggravated that I removed one of my shoes and mimed banging it against a counter while fantasizing that I was aiming it at the caller's head.

The speaker of the last quote also threatened to "call investor relations" and complain because I could not tell him when the liquidation sale would start.

The liquidator came today. He is an older man, blandly dressed in a grey suit, black shoes, white hair. His may be the most indistinct hand I have ever shaken. I relished the snarky thought of him coming down with whatever crappy illness that has been lingering in my immune system for the past two months.

In the very brief period of time I spent in his presence he struck me as a most unsympathetic of men.

To be continued...